Frequently Asked Questions
Do I need a physician’s referral to see a physiotherapist?
Though physician referrals are always welcome, it is not necessary to see your doctor prior to your physiotherapy evaluation unless you have extended health benefits. We can help you gather the information from your extended health benefits company. Your physiotherapist is in close contact with your physician. They will be sent a letter upon assessment and discharge to keep them informed of your progress.
Are we handicap accessible?
We are fully accessible! Parking is available at the rear of our building where we have a portable ramp. Our hydrotherapy pool is also fully accessible.
Do we direct bill?
We direct bill most major insurance plans.
What should I wear to my physiotherapy appointment?
We recommend you wear comfortable, loose fitting clothing. We do have a few t-shirts and pairs of shorts on hand should you need!
Will I be sore after my physiotherapy appointment?
It is possible you can experience some discomfort following your physiotherapy appointments. We manipulate tissues and may have you moving in ways you haven’t in a while. We provide our patients with topical creams to aid in skin sensitivity if required and recommend that you keep your tissues hydrated to aid in recovery.
Why do I feel more symptomatic after my vestibular therapy appointments?
Some of the exercise and activities may make you feel uncomfortable and dizzy at first and may temporarily make your symptoms worse. This is because you have been asked to perform activities that you have been avoiding, however, this is critical to your brain adapting to your altered vestibular function.